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It was a pleasant experience shopping with babyland. Service was prompt and efficient. Parcel is shipped within a day. Q..
Order from us is very easy and convenient.
4 simple steps to place order:
If you choosen MOLPay or PayPal you will be redirect to a secure page to proceed your payment. For Bank Transfer / ATM, please check your email or order details for bank-in instruction.
4 langkah mudah untuk membuat pesanan:
Jika anda menggunakan MOLPay atau PayPal anda akan dibawa ke halaman yang selamat untuk meneruskan pembayaran. Untuk pembayaran melalui Bank Transfer / ATM, sila semak e-mail ataupun order details untuk melihat panduan melakukan pembayaran.
Our superb website function enable you to check your order status anytime with just a click!
Click here to check your order status
We will also email you once your order status has been changed.
1. Item Processing time
Once the order is placed and payment has been made, the average processing time is 24 hours, but varies by product and stock status.
2. Shipping Rates & Estimated Delivery Time
We'll send you tracking number via email once your parcel shipped.
Your order will dispatch within 24 - 48 hours once your payment has been confirmed. (A payment confirmation email will sent to you by email)
Malaysia: 2 to 3 working days after dispatch via Skynet / Poslaju courier company. (3 to 5 days for East Malaysia)
Brunei (EMS): 3 to 5 working days after dispatch via PosLaju courier company.
Singapore (EMS): 3 to 5 working days after dispatch via PosLaju courier company.
Let us know if you haven't receive your parcel within the time frame, we're happy to help!
We are mainly send shipment within Malaysia, Brunei and Singapore.
Please contact us for special arrangement.
We Accepts MOLPay, Paypal, and bank transfer as secure payment methods
Support both Credit Card and Debit channels - Maybank2u, CIMB Clicks, Pbebank, FPX and more. (for Malaysian only)
The most convenient credit / debit card payment method for international customers.
3. Bank Transfer
We have bank account in Maybank, CIMB and Public Bank. Please place your order to get our bank account details.You may email or Whatsapp +60177108692 your receipt to us.
With your Babyland.my account, you will have access to the following information:
Yes, you may uncheck 'Create an account for later use' in checkout page.
However, you will lost many benefits of having an account; therefore we strongly recommend you to create an account.
YES, we accept returns and exchanges based on the following conditions:
If you change your mind and would like to return your product, we're happy to exchange or refund it as long as:
It is within 14 working days from delivery date. You have proof of purchase (order number, delivery note, bank statement). Goods are in original condition (unused, unwashed and retain the original merchandise tag and packaging)
Please contact us before you send back the product(s) to us.
For products which are incorrectly shipped, damaged in transit, with defects please send us an email firstname.lastname@example.org. We will pay the return shipping charges and will send a replacement within 10 working days. We reserve the right to pay you back in case there are no stocks left of the item returned.
We will refund the money the way the payment was made.
• If the payment was by Credit Card/PayPal, we will refund the Credit Card/PayPal account. • If the payment was bank transfer, we will bank-in to you.
The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days.
Our Sucess is Built on Your Trust.
Babyland.my takes great effort in offering a safe and secure of your online shopping experience. Your account login/checkout is secured by an SSL certificate.
We also respect your privacy and we're committed to protecting it.
We do not store your credit card details. We have partnered with Global and Malaysia leading payment gateway providers (PayPal and MOLPay) to proceed your credit card payments. Therefore, your information is completely in safe hands.
We're Here to Help You!
Just WhatsApp us at +6017 710 8692 and we'll get back to you.
Our support team looks forward to helping you with your inquiry. We respond to email messages in the order that they are received, and we will respond to your email as quickly as possible. Email Us
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