Shopping Guide

How to order?

Update coming soon.

How to check my order status?

Update coming soon.

Delivery

Shipping Cost & Delivery Time

Shipping:

1. Item Processing time

Once the order is placed and payment has been made, the average processing time is 24 hours, but varies by product and stock status.

2. Shipping Rates & Estimated Delivery Time

CountryRateEst. Delivery Time
Peninsular MalaysiaRM 6.95 /order1 - 3 business days
Sabah, Sarawak & LabuanRM 11.30 /order2 - 5 business days
 *Free Shipping in Malaysia for order RM120 and above.
SingaporeRM 29.90 /order6 - 8 business days
BruneiRM 29.90 /order6 - 8 business days
Other Countries (By Request)Contact Us10 - 15 business days

We'll send you tracking number via email once your parcel shipped.

Please contact us for special arrangement.

When will my order get shipped?

Your order will dispatch within 24 - 48 hours once your payment has been confirmed. (A payment confirmation email will send to you)

Billing

What payment method are supported?

We accept major bank direct transfer and debit/credit card payment. 

1. MOLPay

Support both Credit Card and Debit channels - Maybank2u, CIMB Clicks, Pbebank, FPX and more. (for Malaysian only)

  • Debit & Credit Cards
  • Maybank2u
  • CIMB Clicks
  • Public Bank
  • Alliance Bank
  • Ambank
  • EON Bank
  • Hong Leong Bank
  • and more!

2. Paypal

The most convenient credit / debit card payment method for international customers.

3. Bank Transfer

We have bank account in Maybank, CIMB and Public Bank. Please place your order to get our bank account details.
You may email or Whatsapp +60177108692 your receipt to us.

  • Maybank (551061309339 - BABYLAND DOT MY)

Return & Exchange

Can I send back product for exchange?

YES, we accept returns and exchanges based on the following conditions:

If you change your mind and would like to return your product, we're happy to exchange or refund it as long as:

 It is within 14 working days from delivery date.
 You have proof of purchase (order number, delivery note, bank statement).
 Goods are in original condition (unused, unwashed and retain the original merchandise tag and packaging)

 
How the return process works?

For products which are incorrectly shipped, damaged in transit, with defects please send us an email hello@babyland.my. We will pay the return shipping charges and will send a replacement within 10 working days. We reserve the right to pay you back in case there are no stocks left of the item returned.

We will refund the money the way the payment was made. 

• If the payment was by Credit Card/PayPal, we will refund the Credit Card/PayPal account.
• If the payment was bank transfer, we will bank-in to you.

The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days.

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