Update coming soon.
Update coming soon.
1. Item Processing time
Once the order is placed and payment has been made, the average processing time is 24 hours, but varies by product and stock status.
2. Shipping Rates & Estimated Delivery Time
|Country||Rate||Est. Delivery Time|
|Peninsular Malaysia||RM 6.95 /order||1 - 3 business days|
|Sabah, Sarawak & Labuan||RM 11.30 /order||2 - 5 business days|
|*Free Shipping in Malaysia for order RM120 and above.|
|Singapore||RM 29.90 /order||6 - 8 business days|
|Brunei||RM 29.90 /order||6 - 8 business days|
|Other Countries (By Request)||Contact Us||10 - 15 business days|
We'll send you tracking number via email once your parcel shipped.
Please contact us for special arrangement.
Your order will dispatch within 24 - 48 hours once your payment has been confirmed. (A payment confirmation email will send to you)
We accept major bank direct transfer and debit/credit card payment.
Support both Credit Card and Debit channels - Maybank2u, CIMB Clicks, Pbebank, FPX and more. (for Malaysian only)
- Debit & Credit Cards
- CIMB Clicks
- Public Bank
- Alliance Bank
- EON Bank
- Hong Leong Bank
- and more!
The most convenient credit / debit card payment method for international customers.
3. Bank Transfer
We have bank account in Maybank, CIMB and Public Bank. Please place your order to get our bank account details.
You may email or Whatsapp +60177108692 your receipt to us.
- Maybank (551061309339 - BABYLAND DOT MY)
Return & Exchange
YES, we accept returns and exchanges based on the following conditions:
If you change your mind and would like to return your product, we're happy to exchange or refund it as long as:
It is within 14 working days from delivery date.
You have proof of purchase (order number, delivery note, bank statement).
Goods are in original condition (unused, unwashed and retain the original merchandise tag and packaging)
For products which are incorrectly shipped, damaged in transit, with defects please send us an email email@example.com. We will pay the return shipping charges and will send a replacement within 10 working days. We reserve the right to pay you back in case there are no stocks left of the item returned.
We will refund the money the way the payment was made.
• If the payment was by Credit Card/PayPal, we will refund the Credit Card/PayPal account.
• If the payment was bank transfer, we will bank-in to you.
The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days.